Measuring the effect of Healthcare 4.0 implementation on hospitals' performance

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dc.contributor.authorTortorella, Guilherme Luz
dc.contributor.authorFogliatto, Flavio S.
dc.contributor.authorEsposto, Kleber Francisco
dc.contributor.authorMac Cawley Vergara, Alejandro
dc.contributor.authorVassolo, Roberto
dc.contributor.authorTlapa Mendoza, Diego
dc.contributor.authorNarayanamurthy, Gopalakrishnan
dc.date.accessioned2025-01-20T22:02:10Z
dc.date.available2025-01-20T22:02:10Z
dc.date.issued2022
dc.description.abstractIn this study, we identify bundles of technologies and associated implementation barriers that could be viewed as part of Healthcare 4.0 (H4.0) and test their impact on performance improvement in a sample of hospitals. For that, we carried out a cross-sectional study with 181 leaders from hospitals in different countries that have already started H4.0 implementation. The collected data were analyzed using multivariate statistical techniques. Results indicate that H4.0 technologies could be organized into two different bundles according to their role within the hospital. Common barriers to H4.0 implementation were also empirically organized in two groups, following the sociotechnical systems theory. Bundles of H4.0 technologies presented a positive and significant effect on hospitals' performance. As their interaction with H4.0 barriers displayed a significant effect on performance improvement, it is important to concurrently consider H4.0 technologies and barriers. Our results allow hospital managers to anticipate potential issues in H4.0 implementation, enabling more assertive efforts to improve performance and deliver high-quality and low-cost care in the fourth industrial revolution era.
dc.fuente.origenWOS
dc.identifier.doi10.1080/09537287.2020.1824283
dc.identifier.eissn1366-5871
dc.identifier.issn0953-7287
dc.identifier.urihttps://doi.org/10.1080/09537287.2020.1824283
dc.identifier.urihttps://repositorio.uc.cl/handle/11534/93944
dc.identifier.wosidWOS:000575223800001
dc.issue.numero4
dc.language.isoen
dc.pagina.final401
dc.pagina.inicio386
dc.revistaProduction planning & control
dc.rightsacceso restringido
dc.subjectHealthcare 4
dc.subject0
dc.subjecthospital performance improvement
dc.subjecttechnologies
dc.subjectbarriers
dc.subject.ods09 Industry, Innovation and Infrastructure
dc.subject.ods12 Responsible Consumption and Production
dc.subject.odspa09 Industria, innovación e infraestructura
dc.subject.odspa12 Producción y consumo responsable
dc.titleMeasuring the effect of Healthcare 4.0 implementation on hospitals' performance
dc.typeartículo
dc.volumen33
sipa.indexWOS
sipa.trazabilidadWOS;2025-01-12
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