New Landscape and Emerging Dynamics of Interaction Between Users and Urban Space Produced by Digital Delivery Platforms
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Date
2025
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Springer Science and Business Media Deutschland GmbH
Abstract
Abstract Globalization and the advancement of information and communication technologies have transformed urban areas, highlighting the emergence of home delivery applications. These applications offer conveniences and job opportunities but also pose challenges such as job insecurity, traffic congestion, and exclusion of marginalized communities. In response to these dynamics, a research methodology based on design is proposed, emphasizing the integration between theory and practice. The research highlights the value of the prototype as a generative and learning tool, demonstrating the feasibility of collecting data through the active participation of citizens. This methodological approach is applied to explore the impact of home delivery applications in urban areas, identifying complexities and emerging dynamics. It focuses especially on the Metropolitan Region, thus contributing to the discipline of urban studies through research through design. This research underscores the importance of considering equity in the city in the context of the collaborative economy and digitalization. Thus, through the prototype of ethnographic instruments, it has been demonstrated that it is feasible to collect data through the active participation of citizens
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Keywords
Design, Collaborative economy, Delivery, Digitalization