On assigning drivers for a home-delivery system on a performance basis

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dc.contributor.authorGenta, Sebastian
dc.contributor.authorMunoz, Juan Carlos
dc.date.accessioned2025-01-21T01:05:22Z
dc.date.available2025-01-21T01:05:22Z
dc.date.issued2007
dc.description.abstractConsider a firm providing home-delivery of small parcels within a short period of time. The paper proposes a method to estimate the productivity of each driver on any fictitious route using linear regressions. The method separates the trip time in terms of the time spent: with customers, driving, and all other activities. Our tests show that productivity, measured in terms of number of customers visited per hour, vary across drivers. Even more, the same driver's productivity vary for peak and off-peak demand periods considerably. This methodology should enhance the reliability of the driver scheduling programs, since it reduces the error and bias of the productivity offered by the assigned set of drivers. It shall also improve the reliability of the delivery time promised to the customer.
dc.fuente.origenWOS
dc.identifier.doi10.1007/s10479-007-0201-5
dc.identifier.eissn1572-9338
dc.identifier.issn0254-5330
dc.identifier.urihttps://doi.org/10.1007/s10479-007-0201-5
dc.identifier.urihttps://repositorio.uc.cl/handle/11534/95902
dc.identifier.wosidWOS:000248940200007
dc.issue.numero1
dc.language.isoen
dc.pagina.final117
dc.pagina.inicio107
dc.revistaAnnals of operations research
dc.rightsacceso restringido
dc.subjectdriver assignment
dc.subjectperformance
dc.subjecthome-delivery
dc.subject.ods11 Sustainable Cities and Communities
dc.subject.odspa11 Ciudades y comunidades sostenibles
dc.titleOn assigning drivers for a home-delivery system on a performance basis
dc.typeartículo
dc.volumen155
sipa.indexWOS
sipa.trazabilidadWOS;2025-01-12
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