Browsing by Author "Vassolo, Roberto"

Now showing 1 - 20 of 24
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    Boosting the impact of knowledge management on innovation performance through industry 4.0 adoption
    (2024) Tortorella, Guilherme; Prashar, Anupama; Vassolo, Roberto; Cawley Vergara, Alejandro Mac; Godinho Filho, Moacir; Samson, Daniel
    This paper aims at examining the role played by Industry 4.0 (I4.0) on the relationship between knowledge management (KM) practices (i.e., knowledge acquisition, knowledge dissemination, and responsiveness to knowledge) and innovation performance (represented by process and product innovation). For that, 153 practitioners from manufacturing firms in India and Brazil were surveyed. The data were analysed through multivariate data techniques. This study was grounded on the concepts from the socio-technical systems theory. Our findings indicated that I4.0 design principles positively moderate the relationship between KM practices and innovation performance. In particular, this moderation seems to be more prominent for product innovation performance, although it was also found for process innovation performance. I4.0 design principles determine the expected mindset and behaviours in companies undergoing digital transformation. Our research showed that the effect of KM practices on innovation performance may be boosted when I4.0 design principles are extensively integrated into organisations.
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    Determinants of ICT Adoption and Performance in Healthcare: The Role of Individual Attributes and Organizational Contextual Factors
    (Institute of Electrical and Electronics Engineers Inc., 2025) Jose, Abey; Mac Cawley, Alejandro F.; Enberg Gaete, Luis; Tortorella, Guilherme Luz; Vassolo, Roberto; Kumar, Manisha
    © 2025 The Authors.Implementing Information and Communication Technologies (ICTs) in the healthcare sector faces several barriers, and the pace of adoption may vary depending on several factors, including individual attributes such as competence and experience, along with contextual factors such as size, type, and location of the organization. We conducted a global survey involving healthcare professionals (n =204) to understand the role of various determinants in adopting ICTs and their implications for organizational performance. Data was analyzed using Partial Least Squares Structural Equation Modelling (PLS-SEM) and multiple regression for micro-level constructs. Findings indicate that while individual attributes positively influence organizational performance, the direct impact of ICT adoption on performance is limited. While front-end technologies enhance performance, base technologies may occasionally hinder it. This stresses the necessity of thoroughly assessing specific technology applications to ensure they operate effectively. Furthermore, the relationships between competence and experience in ICT adoption were not statistically significant, indicating that individual attributes may have less influence on ICT adoption; this implies that technological advancements typically occur through management decisions in collaboration with the relevant IT department, emphasizing the importance of increased user participation and the process of adoption and effective use, which are distinct aspects while evaluating individual aspects. Future research should focus on detailed and specific applications of technology and nuanced, long-term performance outcomes.
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    Digitalization of maintenance: exploratory study on the adoption of Industry 4.0 technologies and total productive maintenance practices
    (TAYLOR & FRANCIS LTD, 2022) Tortorella, Guilherme Luz; Saurin, Tarcisio Abreu; Fogliatto, Flavio Sanson; Mendoza, Diego Tlapa; Moyano-Fuentes, Jose; Gaiardelli, Paolo; Seyedghorban, Zahra; Vassolo, Roberto; Vergara, Alejandro F. Mac Cawley; Sunder, Vijaya M.; Sreedharan, V. Raja; Sena, Santiago A.; Forstner, Friedrich Franz; de Anda, Enrique Macias
    This paper analyzes the joint adoption of Industry 4.0 (I4.0) technologies and Total Productive Maintenance (TPM) practices in manufacturing firms. For that, we surveyed 335 practitioners from firms currently implementing TPM and I4.0, located in sixteen countries. The collected dataset was analyzed using sets of partial correlation analyses, obtained when controlling the effect of three contextual variables, all assessed at the firm level: (i) socio-economic context, (ii) technological intensity, and (iii) size. Pairs of TPM practices and I4.0 technologies with significant positive correlations in all partial correlation sets indicate positive trends in the adoption of elements in the pairs, regardless of context, and may be viewed as indicators of TPM practices and I4.0 technologies more prone to be integrated. Our results identified 67 pairs of I4.0 technologies and TPM practices meeting the significance criterion. Four TPM practices (fostering operator ownership, standardization of AM checks, setting 3M-machine/man/material-conditions, and constant search for the next generation of technology) and two I4.0 technologies (Internet-of-Things, and big data) appeared in 26 of the 67 pairs. The study unveiled trends in the integration of I4.0 and TPM, pointing to pairs whose joint adoption is predominant and indicating pathways to the digitalization of maintenance.
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    Does overconfidence pay off when things go well? CEO overconfidence, firm performance, and the business cycle
    (2020) Reyes, Tomás H.; Vassolo, Roberto; Kausel, Edgar E.; Torres, D. P.; Zhang, S.
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    Effects of contingencies on healthcare 4.0 technologies adoption and barriers in emerging economies
    (2020) Tortorella, G. L.; Fogliatto, F. S.; Esposto, K. F.; Mac Cawley Vergara, Alejandro Francisco; Vassolo, Roberto; Mendoza, D. T.; Narayanamurthy, G.
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    Entry-Timing Advantages in Renewable Natural Resources Industries
    (2019) Mac Cawley Vergara, Alejandro Francisco; Sevil, Ángel; Vassolo, Roberto; Sepúlveda Vargas, José Ignacio
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    Estrategia financiera en tiempos de crisis : cómo las adquisiciones y fusiones pueden generar ventajas competitivas permanentes en periodos de crisis
    (2021) Gutiérrez Solís, José Tomás; Reyes, Tomás H.; Vassolo, Roberto; Pontificia Universidad Católica de Chile. Escuela de Ingeniería
    En esta investigación, examinamos los mecanismos que permiten a algunas empresas transformar las fluctuaciones transitorias en los mercados, usualmente negativas, que provocan las recesiones, en fuentes de ventajas competitivas sostenibles en el largo plazo. Ante esto, planteamos que se puede obtener un desempeño superior durante y con posterioridad a estos periodos de crisis. Esta mejora, se obtiene al administrar óptimamente los recursos internos de la empresa para enfrentar las incertidumbres de los mercados de factores estratégicos, y tomar oportunidades de creación de valor en el momento ideal, acorde con la teoría de opciones reales, en los mercados nacionales e internacionales. Argumentamos que el Apalancamiento Financiero, visto como medida de compromiso, es un elemento crucial que se debe manejar adecuadamente para que sea fuente de oportunidades de ventajas y no de limitaciones en el actuar de las firmas. Por otro lado, planteamos que, dadas las variaciones en los valores de los activos en mercados de factores estratégicos durante las recesiones, se presentan oportunidades no vistas en tiempos de crecimiento económico. Dichas oportunidades pueden ser aprovechadas a través de una mayor actividad de Fusiones y Adquisiciones por parte de firmas con una mejor posición económica. Además, planteamos que estos efectos se ven acentuados en economías emergentes, más que en desarrolladas. Esto se debe a que la liquidez es más valiosa en ellos, debido a las mayores ineficiencias de mercado que hay en mercados menos desarrollados. Nuestra teoría está respaldada por un análisis empírico de 33.043 observaciones trimestrales de 755 empresas pertenecientes a Estados Unidos, Alemania, México y Brasil entre los años 2004 y 2017. Esta muestra abarca varias recesiones, de las cuales estudiamos en particular la del 2007-2009
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    Healthcare 4.0: trends, challenges and research directions
    (2020) Tortorella, Guilherme Luz; Fogliatto, Flavio Sanson; Mac Cawley Vergara, Alejandro; Vassolo, Roberto; Sawhney, Rapinder
    This paper aims at examining the trends, challenges and theoretical gaps in the implementation of Healthcare 4.0 (H4.0) based on a scoping review of the literature. For that, we searched journal articles in four widely known databases and screened the retrieved articles to obtain a publications' portfolio. Our findings indicate that, despite the recency of the subject, research in H4.0 has been conducted in an interdisciplinary way with a diversified set of applications and functionalities. In terms of its implementation, H4.0 has been more commonly found in hospitals' information flows, especially the ones related to healthcare treatments. The identified implementation trends, however, neglect a more holistic approach for H4.0, which originated three main research directions for this topic. Although identified as a trending topic in the area of healthcare operations management, literature on H4.0 may be viewed as randomly conceived, lacking academic alignment and practical orientation based on a grounded theory, which we aim at providing with the present study.
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    Healthcare costs' reduction through the integration of Healthcare 4.0 technologies in developing economies
    (ROUTLEDGE JOURNALS, TAYLOR & FRANCIS LTD, 2020) Tortorella, Guilherme Luz; Fogliatto, Flavio Sanson; Esposto, Kleber Francisco; Mac Cawley, Alejandro Francisco; Vassolo, Roberto; Tlapa, Diego; Narayanamurthy, Gopalakrishnan
    This study aims at examining the effect of Healthcare 4.0 (H4.0) implementation on healthcare costs' reduction in hospitals located in developing economies. For that, 159 middle and senior leaders from hospitals located in Brazil, India, Mexico and Argentina were surveyed regarding their adoption level of H4.0 technologies and cost reduction improvements. Responses were analysed using multivariate data analysis techniques. Our findings indicate that the adoption of H4.0 technologies, empirically grouped into two different bundles (Sensing-Communication and Processing-Actuation), is positively related to healthcare costs' reduction and that the extent of such relationship may vary according to the bundle under analysis. Our results elucidate the impact of digital integration on healthcare costs, suggesting a cost-effective path based on H4.0 implementation. The identification of this relationship in hospitals located in developing economies evidences the benefits of healthcare digital transformation despite the challenging socioeconomic conditions, which has been contradictorily reported in previous studies.
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    How do industry and country impact firm performance? A national and supranational analysis
    (2019) Etiennot, H.; Vassolo, Roberto; Hermelo, F.D.; McGahan, A.
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    How does artificial intelligence impact employees' engagement in lean organisations?
    (Taylor & Francis Ltd., 2024) Tortorella, Guilherme Luz; Powell, Daryl; Hines, Peter; Mac Cawley Vergara, Alejandro Francisco; Tlapa-Mendoza, Diego; Vassolo, Roberto
    Driven by the digital transformation currently pursued by organisations, artificial intelligence (AI) applications have become more frequent. Nevertheless, its impact on employees' behaviors and attitudes is still poorly known. As employees' engagement (EE) is a key element for a successful Lean Production (LP) implementation, there is the need to understand such AI's implications on EE in this scenario. This paper aims to investigate the impact of AI on EE in lean organisations. We performed a qualitative-empirical approach in which we first interviewed twelve academic experts to grasp the investigated problem. Then, we conducted a multi-case study in manufacturing organisations undergoing a LP implementation to refine such understanding based on the observation of real-world evidence. Identifying commonalities between these stages allowed the formulation of propositions for future theory testing and validation. Findings indicate that AI may positively impact EE dimensions (physical, cognitive, and emotional) in human-centred work environments, such as lean organisations, although not at the same extent. Results also suggest that employees' psychological conditions (safety, meaningfulness, and availability) are positively affected by the relationship between AI and EE. The demystification of AI's effect on EE helps practitioners anticipate potential issues that can impair the LP implementation in the Fourth Industrial Revolution era.
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    Jump! the effect of recessions on competitive positioning
    (2017) Sepúlveda Lasen, Marco Antonio; Reyes, Tomás H.; Vassolo, Roberto; Pontificia Universidad Católica de Chile. Escuela de Ingeniería
    Analizamos el efecto de las recesiones en el posicionamiento estratégico de las empresas. Proponemos que las recesiones cambian temporalmente el valor de los mecanismos de aislamiento competitivo, aumentando el valor de los mecanismos por el lado de la oferta y disminuyendo el valor de los mecanismos por el lado de la demanda. Esto le permitirá a las empresas cambiar su posicionamiento dentro de la industria. No obstante, las empresas verán este cambio como una oportunidad sólo si cuentan con suficiente flexibilidad estratégica. Lo anterior es demostrado empíricamente, luego de analizar múltiples industrias Americanas entre los años 1982 y 2015.
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    Measuring the effect of Healthcare 4.0 implementation on hospitals' performance
    (2022) Tortorella, Guilherme Luz; Fogliatto, Flavio S.; Esposto, Kleber Francisco; Mac Cawley Vergara, Alejandro; Vassolo, Roberto; Tlapa Mendoza, Diego; Narayanamurthy, Gopalakrishnan
    In this study, we identify bundles of technologies and associated implementation barriers that could be viewed as part of Healthcare 4.0 (H4.0) and test their impact on performance improvement in a sample of hospitals. For that, we carried out a cross-sectional study with 181 leaders from hospitals in different countries that have already started H4.0 implementation. The collected data were analyzed using multivariate statistical techniques. Results indicate that H4.0 technologies could be organized into two different bundles according to their role within the hospital. Common barriers to H4.0 implementation were also empirically organized in two groups, following the sociotechnical systems theory. Bundles of H4.0 technologies presented a positive and significant effect on hospitals' performance. As their interaction with H4.0 barriers displayed a significant effect on performance improvement, it is important to concurrently consider H4.0 technologies and barriers. Our results allow hospital managers to anticipate potential issues in H4.0 implementation, enabling more assertive efforts to improve performance and deliver high-quality and low-cost care in the fourth industrial revolution era.
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    Measuring the effect of Healthcare 4.0 implementation on hospitals’ performance
    (2020) Tortorella, G. L.; Fogliatto, F. S.; Espôsto, K. F.; Mac Cawley Vergara, Alejandro Francisco; Vassolo, Roberto; Tlapa Mendoza, D.; Narayanamurthy, G.
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    Modeling the impact of industry 4.0 base technologies on the development of organizational learning capabilities
    (2023) Tortorella, Guilherme Luz; Fogliatto, Flavio S.; Anzanello, Michel J.; Cawley Vergara, Alejandro Mac; Vassolo, Roberto; Garza-Reyes, Jose Arturo
    In this paper, we examine the impact of adopting Industry 4.0 (I4.0) base technologies on the development of seven learning dimensions used as proxies for organization learning capabilities. We conducted a grounded theory approach in which 129 practitioners from different manufacturing companies were surveyed, and their responses analyzed through multivariate techniques. Findings allowed us to raise a theoretical framework for explaining learning development in organizations undergoing I4.0 adoption. We identified three clusters of adopters: (i) beginners, (ii) in-transition, and (iii) advanced. We found an ascending learning trend in clusters (i) and (iii) and a stationary learning pattern in (ii). Our study advances the understanding of how learning capabilities are affected as organizations advance I4.0 adoption. Our findings also gauge expectations regarding the effects of I4.0 base technologies' adoption on learning capabilities, helping academics and practitioners anticipate potential issues and develop countermeasures accordingly.
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    Political uncertainty and innovation : the relative effects of national leaders' education levels and regime systems on firm-level patent applications
    (2019) Pertuzé Salas, Julio; Reyes, Tomás H.; Vassolo, Roberto; Olivares Bascuñán, Nicolás Benjamín
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    Role of leadership in the digitalisation of manufacturing organisations
    (2023) Tortorella, Guilherme; Prashar, Anupama; Antony, Jiju; Mac Cawley, Alejandro Francisco; Vassolo, Roberto; Sony, Michael
    PurposeThis study examines the moderating role of leadership behaviours on the relationship between Industry 4.0 (I4.0) maturity and operational performance in manufacturers.Design/methodology/approachFor that, 189 leaders from manufacturing organisations located in India and Brazil that are undergoing I4.0 implementation were surveyed. The collected data was analysed using multivariate data techniques, which allowed to verify the validity of our research hypotheses. This study was grounded on the concepts from the socio-technical systems (STS) theory.FindingsThe findings indicated that task-oriented leadership behaviours positively moderate the relationship between technologies for digitalisation and operational performance. A similar effect was found for the interaction between change-oriented leadership behaviours and strategy for digitalisation. In turn, the moderating effects of relations-oriented and change-oriented leadership behaviours were negative when considering the I4.0 maturity dimensions of employee and culture for digitalisation and technology for digitalisation, respectively.Originality/valueThis study offers arguments to better understand the role of leaders' behaviours in the digitalisation of organisations. Changing behaviours is usually a long-term and time-consuming activity. The identification of the leadership behaviours that are more likely to support digitalisation allows companies to anticipate potential issues and prioritise efforts to assertively develop leaders.
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    Soft lean practices and organizational resilience in the service sector
    (2023) Tortorella, Guilherme; Prashar, Anupama; Antony, Jiju; Vassolo, Roberto; Mac Cawley Vergara, Alejandro Francisco; Peimbert García, Rodrigo; Mattos Nascimento, Daniel Luiz de
    PurposeThis paper aims to examine the relationship between the implementation of soft lean practices and organizational resilience development in the service sector.Design/methodology/approachA mixed-methods explanatory design that relied on two sequential and complementary phases was adopted. In the first phase, a quantitative analysis was performed based on data collected from practitioners from service organizations, allowing the identification of the significance of this relationship. In the second phase, the authors used semi-structured interviews with experts to qualitatively assess how this relationship occurs.FindingsFindings indicated that soft lean practices are positively associated with organizational resilience, although the extent of their relationships varies depending on the resilience ability under analysis. Interviews with experts also provided specific details on how such relationships occur, adding insights to the numerical results.Originality/valueThis study provides a deeper understanding of the implications of lean management, specifically concerning the support of soft lean practices to develop organizational resilience. Additionally, the identification of this relationship (and how it occurs) allows service organizations to deploy human-related strategies to promote broader adoption of certain soft lean practices. As socio-cultural changes are usually time-consuming, anticipating these organizational resilience needs may result in competitive advantages in the face of disruptive events.